got questions?
Everything you need to know about ordering custom handmade pieces — from how to place an order to shipping and payment. Still have a question? Reach out anytime!
The easiest way is to fill out our contact form — we'll send a quote and timeline as soon as possible. You can also message us on Instagram or email us at laylitascrafthouse@gmail.com.
Absolutely! Every piece is made by hand and tailored to you. You can request custom names, dates, themes, color palettes, and event-specific designs. If you have inspiration photos or a Pinterest board, share them and we'll bring your vision to life.
Most products have no minimum, but a few do and will be noted in the product description.
For the best results, we recommend placing your order with as much notice as possible — ideally a week or more in advance. We understand things come up though, so feel free to message us about any tighter deadlines and we’ll do our best to accommodate!
Yes — when our schedule allows! A rush fee may apply depending on the timeline and order size. Message us with your event date and we'll let you know what's possible.
To get a quick quote, please share:
We're a small craft business based out of the Denton, Texas area.
Yes! Local pickup is free and our preferred option. Once your order is ready, we'll coordinate a pickup time that works for both of us.
Yes — we ship throughout the U.S. Shipping cost is calculated based on the package size and destination. You'll receive tracking details once your package has shipped.
We accept Venmo, Zelle, and Cash App for most orders.
Payment is due once your design is approved and before we begin production.
Because every item is custom-made just for you, we can't accept returns or cancellations once production has started.